Quick summary
| Detail | Value |
|---|---|
| Grace period (interest) | ~21 days after statement (purchases only) |
| Late fee | Up to $40 |
| Penalty APR | Up to 29.99% (varies by account) |
| Credit reporting | 30+ days past due reported to bureaus |
| Account restriction | Within 30–60 days past due |
| Account closure / charge-off | ~180 days past due |
| Source verified | May 2026 |
How Chase credit card billing works
Chase issues a wide range of credit cards (Chase Freedom, Chase Sapphire, Chase Slate, co-brand cards like Amazon Prime Visa, Southwest, United, etc.). All Chase consumer credit cards follow the same general non-payment rules.
- Statement date: Your statement is generated monthly with a minimum payment and full balance
- Due date: Typically ~21–25 days after the statement date (this is your grace period for new purchases, IF you pay the full statement balance)
- Minimum payment: Required by the due date to avoid late fee and credit reporting
Source: Chase Cardmember Agreements — chase.com/personal/credit-cards/cardmember-agreements
Late fees
Chase applies a late fee of up to $40 when the minimum payment is not received by the due date. Per CARD Act rules and CFPB guidance, the first late fee in a 6-month period is typically capped lower.
- First late fee in a 6-month period: typically $30
- Subsequent late fees: up to $40
The exact fees are disclosed on your cardmember agreement and your monthly statement.
Penalty APR
If your account is 60+ days past due, Chase may apply a penalty APR to your existing balance. The penalty APR can be up to 29.99% (varies by account) and remains in effect for at least 6 months of on-time payments before Chase reviews it.
The penalty APR significantly increases the interest you pay on the remaining balance.
Credit reporting
Chase reports to all three major credit bureaus (Equifax, Experian, TransUnion) monthly. The reporting milestones:
- Under 30 days past due: Late fee may apply, but typically not reported as a late payment on credit
- 30+ days past due: Reported as 30-day late — this is a serious negative mark on your credit
- 60+ days past due: Reported as 60-day late (more serious)
- 90+ days past due: Reported as 90-day late
- ~180 days past due: Account charged off and reported as a charge-off
A late payment can stay on your credit report for 7 years from the date of first delinquency.
Account actions for non-payment
- ~30 days past due: Late fee applied, credit reporting begins
- ~60 days past due: Penalty APR may be applied; account may be restricted (no new charges)
- ~90–120 days past due: Account may be closed by Chase
- ~180 days past due: Account charged off and typically sold or transferred to a debt collector
After charge-off, the debt continues to exist — the collector can pursue payment and may sue. Chase’s charge-off is a separate action from referring the debt to collections.
Frequently asked questions
Can I get Chase to remove a late fee? Chase customer service has discretion to waive a single late fee, especially for customers with a strong payment history. Calling promptly after the missed payment improves your chances.
Will Chase remove a late payment from my credit report? A “goodwill adjustment” — asking Chase to remove a 30-day late from your credit report — is possible but not guaranteed. Success is more likely if it was a one-time slip and you have a long history of on-time payments. Make the request in writing for the best chance.
What is a Chase hardship program? Chase offers temporary hardship programs that may reduce interest rate, waive late fees, or reduce minimum payments for customers facing genuine financial hardship. Call the number on the back of your card to discuss options.
Sources: Chase Cardmember Agreements (chase.com), CFPB credit card rules. Last verified: May 2026. This page is not affiliated with or endorsed by JPMorgan Chase. See our disclaimer.